<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Coaching Know How&#187; feedback</title>
	<atom:link href="http://www.coachingknowhow.com/tag/feedback/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.coachingknowhow.com</link>
	<description>Bringing together coaching knowledge, resources, tools, skills, ideas and inspirations</description>
	<lastBuildDate>Thu, 29 Dec 2011 15:34:38 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3</generator>
		<item>
		<title>Coach Approach to 360° feedback</title>
		<link>http://www.coachingknowhow.com/2009/05/coach-approach-to-360%c2%b0-feedback/</link>
		<comments>http://www.coachingknowhow.com/2009/05/coach-approach-to-360%c2%b0-feedback/#comments</comments>
		<pubDate>Thu, 28 May 2009 15:20:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Coaching Managers]]></category>
		<category><![CDATA[Coaching Models]]></category>
		<category><![CDATA[coaching 360]]></category>
		<category><![CDATA[feedback]]></category>

		<guid isPermaLink="false">http://www.coachingknowhow.com/?p=147</guid>
		<description><![CDATA[Supporting colleagues in understanding and acting upon their 360° feedback report  <a href="http://www.coachingknowhow.com/2009/05/coach-approach-to-360%c2%b0-feedback/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[
<div class="viral_plus_one">
<div class="social_button">
<!-- Place this tag in your head or just before your close body tag -->
<script type="text/javascript" src="https://apis.google.com/js/plusone.js">
  {lang: 'en-GB'}
</script>
<!-- Place this tag where you want the +1 button to render -->
<g:plusone size=""></g:plusone>
</div>
<div style="clear:both"></div>
<script>

function open_win(url,id) { 
	var win = window.open(url, 'popup','width=600,height=300,status=0,toolbar=0'); 
	var tpopup = setInterval(function() { 
		if(win.closed) {
			reload_to();
		}
	}, 1000);
	return false;
}

function debugEvent() { reload_to(); }
twttr.events.bind('tweet',debugEvent);

window.fbAsyncInit = function() {
 FB.Event.subscribe('edge.create', function(href, widget) {
 	reload_to();
 });
};
(function() {
 var e = document.createElement('script');
 e.type = 'text/javascript';
 e.src = document.location.protocol + '//connect.facebook.net/en_US/all.js';
 e.async = true;
 document.getElementById('fb-root').appendChild(e);
 }());
</script>
</div><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><strong style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt"><img class="alignleft size-thumbnail wp-image-173" title="Closeup of a green eye of a girl" src="http://www.coachingknowhow.com/wp-content/uploads/2009/05/human-eye-150x150.jpg" alt="Closeup of a green eye of a girl" width="150" height="150" />Supporting colleagues in understanding and acting upon their 360° feedback report </span></strong><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt">is a vital role in the development of leadership skills and competencies throughout an organization. Managers can very effectively support each other in all manner of ways; debriefing a 360 report is great example.</span></p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt">Use your coaching skills; avoid leading &amp;/or giving solutions; build rapport to create a resourceful environment in which your colleague can explore meaning, discover options for action, see new perspectives and create a plan to which they are committed.</span></p>
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt">Use the outcomes from the feedback session to contribute to further coaching sessions which will support and strengthen the desired outcomes.</span></p>
<h3 style="MARGIN: 12pt 0cm 3pt"> <span style="font-family: Arial; font-size: medium;">Challenges to 360 feedback</span></h3>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Can be emotive</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Remembering how they experienced it last time! (negative)</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Not sure where the sensitivities are  </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">The data may be contradictory </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">You may get asked for YOUR opinion! </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Using it to change (behaviours) </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Trying to get a person to stop being dismissive </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Given the data you may want to change your buddy </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">If the data doesn&#8217;t match your own perception how do you make sense of it? </span></div>
<div class="MsoNormal" style="LINE-HEIGHT: 13.5pt; TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-list: l0 level1 lfo1; tab-stops: 45.8pt 91.6pt 137.4pt 183.2pt 229.0pt 274.8pt 320.6pt 366.4pt 412.2pt 458.0pt 503.8pt 549.6pt 595.4pt 641.2pt 687.0pt 732.8pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">      </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 9.0pt; mso-bidi-font-family: 'Courier New'">If your buddy goes into denial </span></div>
<h3 style="MARGIN: 12pt 0cm 3pt"><span style="font-family: Arial; font-size: medium;">Principles of effective 360° feedback</span></h3>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Sharing data</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Self honesty</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Confidential</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Taking responsibility</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Permission to challenge</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Agreeing the boundaries at the start</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Understanding that this is OTHERS view of you</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Frame in the positive and no judgement</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Focus on STRENGTHS as well as development areas</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-outline-level: 2; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 11.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 11.5pt">Non competitive</span></div>
<h3 style="MARGIN: 12pt 0cm 3pt"><span style="font-family: Arial; font-size: medium;">Useful questions to ask during the debrief</span></h3>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How prepared are you to discuss this now?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How are we going to do this? &#8230; or</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What&#8217;s the deal, the contract between us?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How do you feel about the report overall?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What were your first impressions?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How do you feel now?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What, if anything surprised you?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What were you particularly pleased about? / concerned about?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What state of mind were you in when you completed input on yourself?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What would you like to focus on first?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     How </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">should we structure the meeting?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Shall we agree the ground rules?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Shall we look at where there are gaps between your perceptions and other.</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What interests you about these differences?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What areas would you like to clarify or validate? </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What resonates for you?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What repeats are there from previous experience?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What surprises are there?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What stands out for you?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Which (different) areas might be related in your opinion?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What do you think this tells you about your strengths / needs?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">In what way has this been useful in taking things forward?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Would it help to look at congruence between responses?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What links do you see between the different areas?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Have you noticed e.g. competent areas / spread of others&#8217; perceptions / own perceptions? </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How could you use your strengths better?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How does this relate to your job role?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What opportunities are there to improve?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What are the barriers to improvement?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What could be causing people to respond in this way?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Is this area important to you / your job?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How does this fit with your career development?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What help might you need to work on this?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What useful info is there in the stop / start / continue comments?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What are the implications of the report overall?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What were the differences, Self / DR&#8217;s / Peers / Manager</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What are the significant gaps?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l3 level1 lfo3; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What meaning are you attaching to the gaps?</span></div>
<h3 style="MARGIN: 12pt 0cm 3pt"><span style="font-family: Arial; font-size: medium;"><img class="alignright size-thumbnail wp-image-177" title="build-success" src="http://www.coachingknowhow.com/wp-content/uploads/2009/05/build-success-150x150.jpg" alt="build-success" width="247" height="150" />Planning and Commitment</span></h3>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What options do you have?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What can you do differently?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What actions will you take?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How will you know you are successful?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What measurements will you put in place?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">How will you share the results with your team?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What clarification might you need on the results?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What support might you request from your team?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What will you share with your boss?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What / how will you share with your team?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">If you were only going to do 2 / 3 things what would they be?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What goals will you set as a result of this report?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What&#8217;s the action plan?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What are the first steps?</span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; COLOR: black; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 7.5pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">Shall we meet again to review progress? </span></div>
<div class="MsoNormal" style="TEXT-INDENT: -18pt; MARGIN: 0cm 0cm 0pt 42pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt"><span style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><span style="mso-list: Ignore">·<span style="FONT: 7pt 'Times New Roman'">     </span></span></span><span style="FONT-FAMILY: Verdana; COLOR: black; FONT-SIZE: 10pt; mso-bidi-font-size: 7.5pt">What support do you want from me?  </span></div>

    <script>function reload_to(plusone) {
		window.location = "";
	}
	</script> <a STYLE="border:none;text-decoration:none;outline:none;" href="http://www.blogtrafficexchange.com"><img border="0" alt="Blog Traffic Exchange" src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/24x24.png"></a> <a href="http://www.blogtrafficexchange.com/related-posts"><strong>Related Posts</strong></a> <ul>  <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/rU4Q'; return false;" href="http://www.coachingknowhow.com/2011/01/sustaining-momentum-building-and-applying-coaching-skills-in-managers-leaders/">Building and applying real coaching skills in managers and leaders</a> <small>Often I hear of frustration and disappointment that managers and leaders  who have been on a coaching skills workshop do very little with it on their return to the workplace.  It seems, from my experience, that the introducing managers to the skills and models applicable in coaching is a realtively......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/rV6Y'; return false;" href="http://www.coachingknowhow.com/2009/05/using-objects-while-coaching/">Using objects while coaching</a> <small>Using Objects as an aid to a Coaching Conversation   Introduction This article explains how everyday objects such as a pencil, pen, cup, saucer or spoon can be used to great effect in a coaching session.  Applications This technique can be used in any coaching conversation of 30+ minutes where......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/rU4R'; return false;" href="http://www.coachingknowhow.com/2010/12/why-is-turning-managers-into-coaches-so-difficult/">Why is turning Managers into Coaches so difficult?</a> <small>The above question attracted by attention and I replied as follows:  (references are at the bottom of the post) Experience tells me that it's not appropriate to 'turn managers into coaches' and that it's much more relevant to support managers to have a 'coach approach' - seemingly subtle linguistically and......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/rUzG'; return false;" href="http://www.coachingknowhow.com/2010/03/why-coaching/">Why Coaching?</a> <small>Performance Related Coaching, its relevance and place in business today   Coaching and being coached are essential activities for 21st century business leaders.  In an environment of uncertainty, intense competition and globalisation of markets, innovation, creativity and improved performance are vital to the survival of businesses.   “People, not capital,......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/rU4S'; return false;" href="http://www.coachingknowhow.com/2010/11/coaching-modelsuseful-or-not/">Coaching Models&ndash;useful or not?</a> <small>Working recently with an organisation on advanced coaching skills I suggested that the only 'model' necessary for them was for the conversation to have a beginning, a middle, and an end. They had previously been drilled in GROW. After their 1st practice session the feedback was, 'we felt liberated' (by......</small> </li> </ul> <a STYLE="border:none;text-decoration:none;outline:none;" href="http://www.blogtrafficexchange.com"><img border="0" alt="Blog Traffic Exchange" src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/24x24.png"></a> <a href="http://www.blogtrafficexchange.com/related-websites"><strong>Related Websites</strong></a> <ul>  <li style="clear: both;"> <img src="http://www.handymanfixhomerepair.com/wp-content/uploads/2008/07/house1-150x150.jpg" class="imgbte" hspace="5" align="left" width="100" alt="house in winter" title="house in winter" border=0><a onClick="window.location='http://bte.tc/aZC'; return false;" href="http://www.handymanfixhomerepair.com/how-to-get-your-home-ready-for-winter/">How to Get Your Home Ready for Winter</a> <small>Winter may be a few months away, but now is a great time to start getting ready for it. With energy prices on the rise, it is important to find ways to cut costs and reduce the amount of energy you use in the winter. Let’s go over a few......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/yAJ7'; return false;" href="http://albertajobsearch.info/purchasing-to-be-able-to-enhance-your-internet-site-for-search-engines-dont-neglect-to-consider-other-sellers">Purchasing To Be Able To Enhance Your Internet Site For Search Engines, Don't Neglect To Consider Other Sellers</a> <small>Talk about any Search to see what keywords the competitors is definitely, in case their website will be graded above yours. If you find that you aren't on the top, reword a number of keywords and phrases to give by yourself the extra edge. To rate greater searching final results,......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/WeZ'; return false;" href="http://specialneedskidslosetheirrights.com/disabilities/market-characterization-of-global-respiratory-therapeutics-market/">Market Characterization of Global Respiratory Therapeutics Market</a> <small>The Future of Respiratory Diseases Therapeutics - Market Forecasts to 2015, Competitive Benchmarking, Product Pipeline and Deals Analysis Summary “The Future of Respiratory Diseases Therapeutics - Market Forecasts to 2015, Competitive Benchmarking, Product Pipeline and Deals Analysis.” The report provides in-depth analysis of unmet needs, drivers and barriers that impact......</small> </li> <li style="clear: both;"> <img  class="imgbte" hspace="5" align="left" width="100" alt="blog traffic exchange" title="blog traffic exchange" border=0  src="http://www.coachingknowhow.com/wp-content/plugins/related-websites/BTE_125x125_2.jpg"/><a onClick="window.location='http://bte.tc/avAk'; return false;" href="http://gotoretirement.com/2010/01/forecasting-retirement-incomesuccess/">Forecasting Retirement Income Success</a> <small>One of the retirement planning tools I use comes from Financial Engines via my 401(k) provider. This service is free to all account holders. If you enter your retirement income goals and information about retirement income sources (investments, pension, and Social Security), Financial Engines will generate and email a periodic......</small> </li> <li style="clear: both;"> <img src="http://www.sfboater.com/wp-content/uploads/2009/09/tahoechair.jpg" class="imgbte" hspace="5" align="left" width="100" alt="tahoechair" title="tahoechair" border=0><a onClick="window.location='http://bte.tc/gYe'; return false;" href="http://www.sfboater.com/fishing-the-big-one-in-lake-tahoe/">Fishing the Big One in Lake Tahoe</a> <small>Lake Tahoe offers plenty of exceptional scenery making it worth the fishing trip price just to see the dawn as it tints the Sierras in lovely gold. Fishing is not very productive here since the lake tends to be too pure and clear for supporting a large population worth of......</small> </li> </ul>]]></content:encoded>
			<wfw:commentRss>http://www.coachingknowhow.com/2009/05/coach-approach-to-360%c2%b0-feedback/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

